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"Just want to thank you for the excellent attention we received from Claire and the rest of the Forrest team, who all went above and beyond, were courteous, well mannered and polite when dealing with our faulty suite. It is so unusual to get such great service these days. It certainly has been a heartening experience and the flowers I received were a nice touch. Thank You."

A Hutton, Denny

"Just wanted to thank Diane for all her help and advice with our order, we are really happy with everything."

Mrs Blamey, Falkirk

"I would like to say that my new Courtney Grand Sofa fitted beautifully into my sitting room, the sales lady Donna could not have been more helpful, the salesman I spoke to regarding the delivery and fitting it through my door was great and the delivery men themselves did a wonderful and painless job of bring my gorgeous new sofa into my sitting room. It was my first visit to your showroom, and both my husband and I loved a lot of your furniture, we have never purchased anything from Forrest previously, but the ease of the entire sale means we will be shopping with you again. All this and a massive 4 weeks early on delivery. Wonderful"

Mrs Doris, Glasgow

"I would like to thank the service department for organising a replacement light fitting for the unit I purchased. Your prompt attention was very much appreciated."

Mrs Common, Cumbernauld

"I came into your store, with my wife and 2 kids, having spent several months looking for new sofas. Having dealt with numerous sales staff from other retailers over this period I wanted to say that Fiona's service was absolutely spot on! She was totally natural, not too pushy and explained everything to us without cheesy sales patter! Thank you to Fiona for her excellent service and patience with 2 children trying to destroy the store!"

Mr Vinnicombe, Glasgow

"Excellent delivery service. We were in the middle of dismantling our old bed when the delivery team turned up. They helped us to finish off before delivering and building the new one for us. This went way beyond what I expected. Thank you."

Mrs Penman, Kirkintilloch

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